Refund Policy

At PrimeFlix, we strive to provide the best streaming experience. If you're not satisfied with our service, please review our refund policy below.

Eligibility for Refunds

• Refund requests must be made within 7 days of subscription purchase.
• Only first-time subscribers are eligible for refunds.
• Refunds are not applicable for promotional or discounted subscriptions.

How to Request a Refund

To request a refund, please contact our support team at support@primeflix.site with your account details and reason for the refund.

Processing Time

Approved refunds will be processed within 5-7 business days to the original payment method.